Want to know if your cargo is in transit? Did it arrive at the destination port yet? Where is the Bill of Lading or Air Waybill? LiveTrack answers all these customer questions for you. Documents are attached and can be viewed and printed at any time.
Magaya LiveTrack is password protected, ensuring that only authorized users have access to shipment and inventory information. When you assign Magaya LiveTrack access to customers and agents, the system generates an email with their login and password. Send customers a link to LiveTrack or embed the web-based application in your website. Permissions options include setting access per company or per individual. You even have the choice of giving your customers the option to register themselves. Each customer gets a unique ID number. Then you and your staff can search by number quickly.
Shows inventory availability by part number, description, model number, manufacturer, and other columns you choose. The Dashboard displays all recent transactions from the last five days for a quick way to see everything at a glance.
Your customers can view their invoices online, print them and pay them. They can also see any transaction that is related to an invoice. Keep your customers informed 24/7 and reduce phone calls to your accounting staff.
LiveTrack is available with all our logistics software products for a low monthly fee.
This communication infrastructure is automatically installed and configured when you install any Magaya Product, allowing you to start communicating with other logistics companies and provide real-time Internet tracking for your customers instantly.
“We work on increasing profitability. Other improvements include standardizing processes for consistent application of methods and empowerment of the human resource.”
Maria Lopez | Magaya Certified Instructor and Manager Director of Tech Comm Global Consulting
When she meets a customer for the first time, she reviews their expectations with them. “We put them in writing,” she said. “I observe their operation to see how they do things and what resources they use for each process. Then we review it in a brainstorming session to generate new ideas about how to do things better and create new opportunities. I assess the strengths, threats, weaknesses and opportunities and we create new objectives and outline smaller steps to achieve each objective. It often takes a few months for everyone to complete their goals, depending on the number of processes and size or type of the operation; progress is measured each week until the goals are completed.” ... READ MORE
Fixed monthly price; contact us to know more
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