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Transaction Tracking

Provides the easiest way for your customers to track an order

Email transaction links to your customers directly from your Magaya system. It's automated to give them the current status of their transactions, including any changes or events that have occurred since the link was created.

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Features and Benefits


  • Customers receive the most up-to-date information on their transactions
  • Data is available online 24 hours a day, worldwide
  • Secure data transmission to and from your system through the Magaya Network
  • No expensive servers or additional software needed

What problems does it solve?


When a transaction such as a Warehouse Receipt, Cargo Release, etc. is created for a customer, they receive an email with a link to the transaction.

You can choose to have an email sent automatically, or you can set up your system to send an email message only when you want one sent. You can also customize the message in the email.

Each time your customer selects the link, the system will automatically provide the current status of the transaction including any changes or events that have occurred.

MAGAYA NETWORK

This communication infrastructure is automatically installed and configured when you install any Magaya Product, allowing you to start communicating with other logistics companies and provide real-time Internet tracking for your customers instantly.

Want to know more about our solutions? Choose one below and read more:


“We work on increasing profitability. Other improvements include standardizing processes for consistent application of methods and empowerment of the human resource.”

Maria Lopez | Magaya Certified Instructor and Manager Director of Tech Comm Global Consulting

 

When she meets a customer for the first time, she reviews their expectations with them. “We put them in writing,” she said. “I observe their operation to see how they do things and what resources they use for each process. Then we review it in a brainstorming session to generate new ideas about how to do things better and create new opportunities. I assess the strengths, threats, weaknesses and opportunities and we create new objectives and outline smaller steps to achieve each objective. It often takes a few months for everyone to complete their goals, depending on the number of processes and size or type of the operation; progress is measured each week until the goals are completed.” ... READ MORE

Transaction Tracking

Priced per month. To learn more, contact us:

Custom Transaction Tracking

With the custom Transaction Tracking option, your customers can get updates on their transactions right on your website.

This is an example of what it will look like on your website:


  1. Click on the dropdown for "Type" and choose "Warehouse Receipt".
  2. Enter the transaction number WH-102 in the Transaction Number field.
  3. Click the "Search" button, and the Warehouse Receipt opens in a separate window.

This is how the custom Transaction Tracking will work on your website


To create your own custom Tracking Script to place on your website, click here.

Disable pop-ups to allow the screen to open. In the webpage that opens, follow these steps:

  1. Enter your Magaya Network ID.
  2. Click in the boxes to check the types of Magaya transactions you want to make available to you customers on your website.
  3. Click the “Generate Code” button.
  4. You can preview the options selected.
  5. Customize the appearance of your Transaction Tracking page and click “OK”.
  6. Copy and paste the code, or click the “Copy to Clipboard” button. Place the code into your website where you want it to appear. Verify it, and you are done. Want to change the color, language or other detail? Return to this page and make the changes.

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