 Receive booking requests from your
customers with Magaya software.
Magaya software offers the ability to placing a booking request online as part of
Magaya LiveTrack. In addition to the many other features in Magaya LiveTrack, you
can receive Online Booking requests from your customers. The online booking features
are available to your customers 24 hours a day, from anywhere in the world, giving
them the freedom to place orders at their convenience and giving you the assurance
of knowing exactly what your customers want.
Online Bookings
With Online Bookings, your customers can book shipments online. This feature is
available for Magaya customers of the Magaya Cargo System or the Magaya Supply Chain
Solution.
You can set up your Magaya Cargo System or the Magaya Supply Chain Solution to process
booking requests automatically. Options you can set include:
- Setting up your system to notify the customer immediately of the availability of
the booking, enabling you to provide faster customer service.
- Assigning permission to users to book online, allowing you to control access.
How It Works
Your customer logs into Magaya LiveTrack and creates an Online Booking Request,
giving them the opportunity to book online 24 hours a day at their convenience.
They can select mode of transportation, the estimated departure and arrival dates,
and the departure and arrival ports.
Then the Magaya system checks for capacity in the selected trip. The system sends
the customer a confirmation message and a booking number if the request was accepted.
The Online Booking system will return the available trip schedules that match the
specified criteria. The customer selects the available trip that meets their needs
and enters the amount of equipment needed or the loose cargo details. This speeds
up order processing for you and your staff and ensures accuracy and confidence that
you know exactly what the customer wants.
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