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Give your customers real-time updates of their Magaya transactions on their
smart phones with the new Track2GoTM mobile app. Track freight, see
shipment status, view inventory, invoices, and more, right on a mobile device or
smart phone at any time.
How It Works
Give your customers these three details so they can log in on their smart
phones:
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Your Magaya Network ID number (or they can search for your company name)
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The transaction type (Warehouse Receipt, Cargo Release, invoice, etc.)
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The transaction number
Then tap on the “Search” button to find the transaction.
For existing Magaya customers who have the Magaya Transaction Tracking plug-in
activated, the app is included – no extra fees or setup required. The app is
ready to use.
Not sure if you have Transaction Tracking activated? Just click here and
a Logistics Management Advisor will check and contact you.
The plug-in and the mobile app are related, kind of like cousins. The
Transaction Tracking plug-in is what connects your database to your customers so
they get real-time data about their transactions on their phones. The mobile app
gives you one more way to keep your customers as informed as they want to
be.
Features and Benefits
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Access to any transaction in the Magaya system such as shipments, invoices,
warehouse receipts, cargo releases, purchase orders, and more
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Configure which transactions your customers see
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Increase your customers’ visibility into their data
The answers are right in your hand. Whether it’s by air, ocean, or truck, track
and trace the container or package and see the status of the airline flight, the
ocean vessel, or ground transportation and know where your cargo is at all
times.
Just give the transaction number to your customers once, and they can check it
at any time, no matter what time zone they are in.
The only thing better than Magaya on your computer is Magaya on your phone.
Behind the Scenes Extra Details:
Since the Track2Go app is related to the Transaction Tracking plug-in, you can
give your customers their transaction numbers by sending them an email message
from your Magaya system using the “Send Tracking Link by Email” option in the
Email button dropdown menu. The transaction number is included in the email
message. They can enter it into the Track2Go app on their phone.
Video Tutorials:
To learn more about how to use Magaya Track2Go, please see this video tutorial:
http://www.youtube.com/watch?v=DW4Zq4buQyw
These steps are also explained in a brief PDF article that you can save or print:
http://resources.magaya.com/tech_tips/2012_Feb_how-to.pdf
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