4 Key Insights about the Best Warehouse Management Systems from the G2 Grid Report for Warehouse Management

Jul 27, 2020 | Industry

The newly-released Summer 2020 Grid® Report for Warehouse Management by G2.com, Inc. is a must-read resource for anyone shopping around for the best warehouse management systems on the market. The world’s leading independent business solutions review website, G2 bases the rankings in its report on the honest responses submitted by real, verified users for each of the WMS-related questions featured in the G2 review form.

With a dozen WMS software providers included in the latest report, there are plenty of options available to companies looking for warehouse management software or warehouse automation solutions. Whether you’re looking for a large enterprise provider, a niche point solution, or something in between, there is something to meet every need and budget.

As a Leader in the report, Magaya should be on your list as you consider your options.

Magaya offers an end-to-end platform for supply chain and logistics that includes much more than WMS capabilities. Designed to boost productivity, reduce costs, and optimize processes across the board, Magaya Supply Chain is an all-in-one solution for warehouses, 3PL providers, freight forwarders, and more. The solution includes features to manage operations, accounting, tracking and visibility, connectivity, and compliance – all in a single software package.

As freight forwarders, 3PLs, and other supply chain businesses seek new ways to boost efficiency, speed up processes, and improve their bottom line, WMS software has been steadily gaining in popularity.

“The warehouse management system (WMS) market is likely to reach USD 5.1 billion by 2025 from USD 2.4 billion in 2020, at a CAGR of 16.0 percent from 2020 to 2025,” predicts research firm Markets and Markets. The firm attributes the remarkable growth trajectory of the WMS market in part to the skyrocketing e-commerce industry as a result of the COVID-19 global pandemic.

Ready to dive a little deeper into the latest G2 Grid Report for Warehouse Management? Here are four key insights:

Magaya has been named a Leader in Warehouse Management

Reflecting an intersection in high rankings in both market presence and customer satisfaction, the Leader quadrant is the most coveted spot in the report.

As an unbiased, independent firm, G2 bases its report data uniquely on the opinion of real users and publicly available company information. Vendors like Magaya cannot pay or otherwise influence the report analysts to improve their position.

As an end-to-end solution for supply chain management, warehouse management is a core capability of Magaya Supply Chain. Every WMS feature is designed for lean goods flow with built-in inventory optimization capabilities to guide you in placing the highest-volume items closest to your ship stations, speeding up the shipping process.

Magaya is Number One in Overall Customer Satisfaction

At Magaya, we are honored to be listed as an overall Leader in the WMS report. Achieving the top spot in overall customer satisfaction is an equal source of pride and excitement for us.

With a US-based customer service team comprised entirely of real Magaya employees (you read it right: no outsourced overseas call centers for us), we take customer satisfaction very seriously. We are passionate about helping our customers grow their businesses and will go the extra mile to ensure that they have what they need to succeed.

G2 bases its satisfaction rating on the popularity, quality, age, and statistical significance of user reviews of end user-focused product attributes as well as other factors.

WMS Ease of Use is a Top Benefit of Magaya Supply Chain

We get it. Supply chain software can be complex, intimidating, and hard to learn. You might be sticking with old, obsolete software that does you no favors when it comes to maximizing warehouse productivity – just because it’s familiar and easy, since you’re so used to it.

That’s why we designed Magaya Supply Chain to be super easy to use. We think that supply chain professionals shouldn’t need to double as IT experts to make use of modern warehouse automation technology. Our customers agree: giving us a 90 satisfaction percent rating in “Ease of Use” in the G2 report.

Magaya Meets the Unique WMS Needs of Logistics and Supply Chain Businesses

With a 92 percent satisfaction rating in the “Meets Requirements” category, Magaya comes out ahead of the pack, tied in first place with one other vendor. The key difference between the two leaders is that Magaya is highly represented by customers in the logistics and supply chain industry, whereas our first place counterpart is focused mainly on apparel and fashion. Magaya is the clear choice for freight forwarders, 3PLs, and other supply chain and logistics businesses.

Magaya is Your Best Choice for the Road Ahead

With a whopping 95 percent satisfaction rating in “Product Going in Right Direction?”, it’s clear that Magaya customers place a high degree of trust in us. When you invest in warehouse management software, you need to consider not only where you are now, but also where you want to be. Magaya is always innovating and looking for new ways to help our customers use technology to grow their businesses, so we’re pleased to have been recognized for our vision.


Interested in diving deeper into the G2 Summer 2020 Grid Report for Warehouse Management?

Download the full report now.