INDUSTRY INSIGHTS

For most of the industry's history, a freight forwarder's job was straightforward: move the cargo, clear customs, hand off a clean set of documents. That's still the foundation. But according to the 2026 report The New Strategic Logistics Service Provider from...

Operational problems very rarely show up all at once. More often, they build slowly: a report that takes longer than it should, a billing delay that happens a little too often, a customer complaint that’s hard to trace back to one root cause. Teams work around the...

If a key port shut down tomorrow, could you keep your customers’ freight moving? According to Freight Forwarding at a Crossroads: Preparing for 2026 and Beyond, “The greatest risk in this moment isn’t the turbulence of the market itself; it’s staying still.”  Future...

Freight forwarders and customs brokers have always managed some level of unpredictability: rates fluctuate, capacity tightens, and weather disrupts a lane... But the executives who spoke with Adelante SCM and Magaya for The New Strategic Logistics Service Provider...

When comparing Magaya and Descartes, it's easy to assume they compete head-to-head. They do in some situations, but they're built from different starting points. The right choice depends less on feature checklists and more on the type of business you run. If you're a...

For years, many companies viewed customs compliance primarily as a necessary operational function. Entries needed to be filed correctly, regulations needed to be followed, and documentation needed to move efficiently through the customs process. Compliance was...

Freight forwarders and customs brokers are under more pressure than ever to modernize. Customer expectations keep rising. Teams are stretched thin. New technology, from automation to AI, is moving fast. But buying better software is only part of the equation. The real...

An honest look at two of the freight forwarding industry's leading platforms, written for logistics operators who are evaluating their options right now.Two platforms. Very different realities. CargoWise, built by WiseTech Global, has long dominated the highest...

Supply chain decisions have reached the C-suite. Not long ago, freight forwarding and customs compliance were often viewed primarily as operational functions. Important, certainly, but largely transactional. Success was measured by whether cargo moved on time,...

The excitement around AI in logistics isn't going away, but it has certainly matured. A year ago, the conversation centered on sweeping transformation. Today, many logistics leaders are asking a more practical question: Where does AI actually deliver measurable value?...