INDUSTRY INSIGHTS
Your trusted source of information about freight industry news, supply chain management trends, customs compliance insights, logistics software thought leadership, and so much more.
Entry Type 13: What Brokers and Importers Need to Know
On June 24, 2026, U.S. Customs and Border Protection announced a voluntary test of Entry Type 13, a new electronic filing option for qualifying international mail shipments. The test went live in ACE on September 22, bringing new questions for customs brokers,...
10 Freight Forwarding and Customs Brokerage Trends to Watch in 2027
In 2026, Magaya celebrated 25 years in business. Over that time, we have watched countless trends emerge, but the changes that truly reshape the industry tend to share one thing: they respond to a fundamental shift in what customers expect. That’s what we're seeing...
Six Supply Chain Models: Types, Examples and How to Choose the Right One
A supply chain model is the strategy a company uses to balance cost, speed and responsiveness across sourcing, production and delivery. The six most common supply chain models are the efficient, fast, continuous-flow, agile, custom-configured and flexible models. Each...
The Exception Management Gap: Why Logistics Teams Spend Too Much Time Chasing Problems
Editor's note: This article was contributed by Ali Mahmood, CEO of RC Insight, a Magaya partner. Operational efficiency in logistics is not about knowing what is happening with every shipment at every moment. It is about knowing when something needs your attention....
From Freight Mover to Strategic Partner: What Shippers Actually Want Now
For most of the industry's history, a freight forwarder's job was straightforward: move the cargo, clear customs, hand off a clean set of documents. That's still the foundation. But according to the 2026 report The New Strategic Logistics Service Provider from...
7 Signs Your Logistics Operation Needs a Technology Health Check
Operational problems very rarely show up all at once. More often, they build slowly: a report that takes longer than it should, a billing delay that happens a little too often, a customer complaint that’s hard to trace back to one root cause. Teams work around the...
Supply Chain Resilience: 10 Ways to Prepare for the Unpredictable
If a key port shut down tomorrow, could you keep your customers’ freight moving? According to Freight Forwarding at a Crossroads: Preparing for 2026 and Beyond, “The greatest risk in this moment isn’t the turbulence of the market itself; it’s staying still.” Future...
Uncertainty Is the New Operating Environment for Freight Forwarders and Customs Brokers
Freight forwarders and customs brokers have always managed some level of unpredictability: rates fluctuate, capacity tightens, and weather disrupts a lane... But the executives who spoke with Adelante SCM and Magaya for The New Strategic Logistics Service Provider...
Magaya vs. Descartes: Which Platform Fits Your Business?
When comparing Magaya and Descartes, it's easy to assume they compete head-to-head. They do in some situations, but they're built from different starting points. The right choice depends less on feature checklists and more on the type of business you run. If you're a...
The Future of Customs Brokerage is More Strategic Than Ever
For years, many companies viewed customs compliance primarily as a necessary operational function. Entries needed to be filed correctly, regulations needed to be followed, and documentation needed to move efficiently through the customs process. Compliance was...


