CONTAINER TRACKING SOFTWARE
Container Tracking
Track all your ocean containers worldwide with one click, right from Magaya Supply Chain. Get real-time updates from terminals, rail carriers, and 200+ ocean carriers. Spot issues early and take action before costly demurrage and detention fees stack up.
MORE THAN 200 CARRIERS
The extension currently tracks more than 200 ocean carriers such as Evergreen, CMA, and more. New ocean carriers are added to the extension all the time. Direct connections with ocean terminals and rail carriers gets you fast updates when you need them most.
KEEPS CUSTOMERS CONNECTED
Easily share your tracked containers’ status updates as events in the Magaya Digital Freight Portal and the LiveTrack Mobile App by Magaya for full self-serve, 24/7 visibility for your clients. You can also set up email alerts with over 1,000 configurable milestones using Transaction Tracking.
BOOSTS EFFICIENCY
Alerts you to exceptions so that you can take swift action, avoiding demurrage and detention fees and keeping cargo moving. Links container information in your shipments to container tracking sources worldwide, giving you quick access to the status of your containers.
“The user-friendly interface reduces the amount of work for the user by eliminating duplicate data entry. Shipment details are managed with simple workflows. Send important information to customs authorities and generate required documents like the bill of lading.”
– Magaya Customer
Smarter Container Tracking Starts Here
Tracking ocean shipments can be challenging, especially once containers leave the port. When something goes off track, limited visibility makes it even harder to respond.
Magaya Container Tracking gives you the insight you need to take control. With real-time access to container status across the globe, you’ll know where your shipments are and what to do if something changes.
Monitor container numbers worldwide and manage exceptions with confidence from origin to destination.
Frequently Asked Questions About Container Tracking by Magaya
Click on the + next to each question to display the answer.
Still can’t find the answer you’re looking for? We’re always happy to assist! Just schedule a demo and we’ll connect you with one of our supply chain solution experts.
1. What happens when specific shipment events have been completed? Does LiveTrack continue displaying and tracking the shipment?
The system will continue displaying the events until the user manually removes them.
2. How is the Container Tracking extension different than the LiveTrack Mobile App?
The two work together seamlessly. Your customer sees events that are in your Magaya system. The Container Tracking extension automatically puts those events there. Without Container Tracking, you’d have to manually put events in your Magaya system, for your customer to see in LiveTrack. Without LiveTrack, even if there are Container Tracking events in your Magaya system, you’d still rely on email and phone calls to communicate those events to your customer.
3. What is the source of the tracking data?
Ocean carrier EDI (Electronic Data Interchange) as well as direct connections to North American ocean terminals and U.S. rail carriers.
4. Who sets the shipment statuses?
The vessel line sets the statuses.
5. Since container numbers are not always unique, does this cause conflicts for tracking?
Once the sealine has ended a shipment, this is communicated via the Container Tracking updates, and when the container is reused for future shipments, the system will not start a brand new tracking (unless you are shipping in the same container again).
6. Can we add multiple containers under a single shipment?
Yes, the process is just as simple as adding and repacking the additional containers on a single shipment.
7. How frequently is the shipment information updated?
The system pulls updates from the sealines every night, and updates can also be obtained instantly, on-demand with the click of a button in the Magaya system.
8. Can containers be automatically added to tracking when creating a shipment?
No, and this was by design. You do need to select which containers to track because many of our customers expressed the desire to retain control over which containers are tracked and which are not. Adding containers to tracking only takes a few quick clicks, and multiple shipments can easily be added in bulk, so the process is fast and simple, and still a significant time-savings as compared to obtaining the information from sealines and sharing it with customers manually.
9. Do I need the newest version of the Magaya software to use Container Tracking?
Container Tracking is compatible with all recent versions of Magaya software. Some very old versions may not be compatible. Contact your CSM for more details.
10. Does Container Tracking work for both import and export?
Yes! As long as you have a container number, you can enjoy the benefits of the Container Tracking extension.