TABLE OF CONTENTS
The freight forwarding industry is evolving faster than ever before.
Your customers expect the interactive, online experience, visibility, and value that they get in the B2C world. Competition is fierce, and coming from all angles. Port delays, skyrocketing charges, container shortages… challenges abound.
And yet, there has never been a time with more exciting opportunities available to grow your business, save time and money with modern technology, and delight your customers.
As the global economy continues to expand, the demand for fast, efficient, and cost-effective transportation services is rising. Magaya gives you the technology you need to run your business efficiently, helping you deliver the fast, expert customer service that sets you apart from the competition and accelerates your growth.
Adaptable to a variety of freight forwarding workflows, Magaya has the solutions you need, whether you focus on imports, exports, domestic, or a mix.
Generate, manage, and share all required import documents to ensure your customers’ shipments can be received in a timely, efficient, and cost-effective manner.
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A complete suite of logistics tools designed to support efficiency throughout the export process, from the initial quote all the way to the last mile.
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Everything You Need for Modern Freight Forwarding
Crawl, walk, run, or go big from the start… it’s up to you! Freight forwarding companies come in many shapes and sizes,
and that’s why Magaya offers a suite of flexible, interoperable, and modular solutions. Whether you need help modernizing
and automating one part of the business or you want to set a strong technology foundation across the board,
Magaya will work with you to deliver the best solution to meet your unique needs.
Freight Forwarding & WMS
From Purchase Orders and Quotes to Shipments, Invoices, and much more, Magaya Supply Chain gives you the visibility and automation you need to compete in today’s competitive global shipping market.
From the warehouse to the office, you’ll work more collaboratively and efficiently than ever before, delivering the fast ROI you need to grow your business in a single unified freight management solution.
Digital Customer Experience
This branded, customized, digital forwarder portal will set your business apart from the rest with schedules, quotes, bookings, and reporting your customers will love.
You’ll build customer loyalty with an easy-to-use online portal, and benefit from streamlined operational processes, improved productivity, reduced costs, and an exciting opportunity to grow your freight forwarding business.
Magaya Customs Compliance, an ACE-certified ABI solution, provides the features freight forwarders need to automate your compliance workflows and put efficiency into overdrive.
You’ll even receive alerts in real-time, enabling you to stay on top of important shipment updates to keep your cargo moving. Easily integrates with Magaya Supply Chain or with the transportation management system of your choice.
Magaya Rate Management is a modern rating and quoting solution that simplifies complex data allowing you to manage margins, surcharges, and spot rates, as well as file tariffs, respond to RFQs, and quote to your customers, all from a central control tower.
Configurable to adapt to your needs, the solution easily integrates with Magaya Supply Chain or with the logistics system of your choice.
With Magaya CRM, all teams involved in acquiring, retaining, and managing customers have access to the same accurate information about contacts, accounts, opportunities, and more.
This time-saving solution eliminates redundancies and fosters customer-centric collaboration across teams with greater visibility, streamlined quoting processes, and built-in business intelligence.
Freight Forwarding Software Users Really Love
With more than 20 years of freight forwarding technology experience, Magaya is trusted by thousands of freight forwarders worldwide.
Our sole focus is to help logistics services providers grow their businesses by automating, digitizing, and streamlining cumbersome bureaucratic business processes. From the receipt, storage, and delivery of cargo to filing critical customs documents, air waybills, and bills of lading, Magaya makes these processes so much faster and more efficient.
A Leader in the G2 Grid for Freight Management, Magaya Supply Chain gives you the visibility and control you need to meet the growing demands of today’s customers and keep up with competitive pressures.
Don’t Let a Legacy Freight Forwarding System Hold You Back
Doing business by phone and e-mail, relying on complicated spreadsheets and jumping between endless browser tabs, just doesn’t cut it anymore. The truth is, legacy logistics software systems are lacking in the modern automation and integration features that freight forwarders need. Without the right functionality, it’s simply impossible to up their customer experience while still keeping the bottom line in check.
As a freight forwarder, you know how many systems you need to connect with to get a shipment to its destination. From customs agencies to various agents, disparate data sources often require duplicate manual data entry that slows everything down and kills your productivity. What’s more, maintaining an obsolete or homegrown freight management system is a waste of precious resources that does nothing to advance your business.
Modernize your business with the features you need to grow and achieve your goals. Magaya Supply Chain, the Digital Freight Portal, Magaya Rate Management, Magaya Customs Compliance, Magaya CRM, and the collection of Magaya extensions will give you everything you need to delight your customers and prepare for a bright road ahead.
A Cloud Freight Software Solution You Can Trust
The Magaya Digital Freight Platform, consisting of Magaya Supply Chain, Magaya Customs Compliance, Magaya Rate Management, the Magaya Digital Freight Portal, Magaya CRM, and a collection of extensions, delivers flexible, interoperable, modular, cloud-based solutions that can be used together as an integrated logistics software platform or independently with your existing solution suite.
With the Magaya Cloud, you’ll enjoy hands-off maintenance, freeing you from tedious IT tasks and giving you the time to focus on your core business. What’s more, Magaya Cloud gets you started quickly with a low upfront investment and offers enhanced security capabilities to protect you from unwanted risk.
Accelerate Your Agent Workflows With the Magaya Network
When you become a Magaya customer, you gain instant access to a global community of over 2,100 supply chain companies situated across more than 96 countries. On the Magaya Network, you can instantly exchange documents and data with your partners and agents that already use Magaya, benefitting from a more efficient, secure, and streamlined way to do business.
Magaya Freight Management Software Features
- Digital Freight Portal
- Freight Charges, Quotes, Margins, and Rate Management
- Freight Bookings
- Export, Import, or Domestic
- Ocean Freight
- Air Freight
- Ground Freight
- Consolidations, Straights, LCL or FCL
- Roll-On Roll-Off (RORO)
- Purchase Order Management
- Customs Compliance and Documentation
- Automated Dimensioning, Weighing, and Photographing Cargo
- Visibility and Tracking Information for Customers
- Delivery and Storage Prices Included
U.S. Customs for Import & Export Shipments
- Canada eManifest, Panama Colon DMCE, Mexico ValidaCarga
- Container Tracking
- Local Pick-ups and Last Mile Deliveries
- Billing, Invoicing, and Accounting with Out-of-the-Box Financial Reports
- Customizable Documents
- Warehousing with full WMS
- Mobile WMS for iOS and Android
- Cargo Insurance
- INTTRA and Carrier Integration
- …and Many More!
In this guide, we cover eight key freight technology offerings that will benefit your company and boost customer satisfaction.
Whether you focus on import or export operations, or handle it all, you’ve got a lot on your plate. This visual guide shows how Magaya steamlines, automates, and optimizes everything you do from shipment origin to final destination in the US.