LOGISTICS TRACKING AND VISIBILITY

LiveTrack by Magaya

An out-of-the-box solution for automating your customer service, providing logistics tracking and visibility, as well as streamlining operational processes via a web portal or mobile device.

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LiveTrack by Magaya Logistics Tracking and Visibility App

SIMPLE SETUP

Provides your customers with access to real-time tracking when they download the free app, available on the App Store and Google Play!

INCREASES CUSTOMER VISIBILITY

Allows your customers to easily see information for a shipment as well as any documents attached to it such as the air waybill, cargo manifest, etc.

KEEPS CUSTOMERS INFORMED

Enables your customers to see the status of your pickup orders, warehouse receipts, cargo releases, shipments, and more.

NOTIFIES CUSTOMERS ON-THE-GO

Allows you to send notifications via the app to your customers’ smartphone, inbox, or smart-watch. Plus, you can set triggers for Magaya to send automatic tracking emails.

LiveTrack Optimizes Logistics Customer Experience

OPTIMIZES THE CUSTOMER EXPERIENCE

Optimizes customer service by providing customers with information on their cargo, inventory quantities, invoices, and more, 24 hours a day.

KEEPS DOCUMENTS IN ONE PLACE

Enables your customers to have all documents at their fingertips since you can attach Air Waybills, Bills of Lading, photographs, and more to transactions.

Want to learn more about how LiveTrack by Magaya
enables you to deliver the connected experience your customers demand?

Check out our FAQ.

VISIT LIVETRACK FAQ

Visibility for the Supply Chain Starts with LiveTrack by Magaya

Bring your customer experience to the next level with the power of mobile. With LiveTrack, you can easily reduce your number of customer service phone calls and emails by giving your customers the self-service access to information they’re looking for.

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Jesus David Rodriguez

CHIEF STRATEGY OFFICER, Co-Founder, and Board Member

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As one of the founding partners, Jesus has devoted the last twenty years of his life to building Magaya into the successful enterprise it is today. Jesus has held several key leadership roles in the company, starting as President before moving on to Co-CEO, and now Chief Strategy Officer. His passion for engineering, customer service, and teamwork is infused in the Magaya culture and has contributed to the success of the company over the years. He holds a Bachelor of Mechanical Engineering and a Master of Computer Science from Technological University of Habana José Antonio Echeverría, Havana, Cuba.

Marie Etzler

Director of Technical and Educational Documentation

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Marie has been a key member of the Magaya team since 2008, serving as Manager of Education and Communications before being promoted to Director of Technical and Educational Documentation in 2020. She is a talented writer, with her work being published in the Miami Herald, South Florida CEO Magazine, and other local and national publications. Prior to joining Magaya, Marie served as a writer and instructional designer for nearly a decade at several South Florida businesses. She holds a Bachelor of Arts in English Language and Literature from the University of South Florida as well as a Master of English from the University of South Carolina.

Judy Glynn

Vice President of Marketing

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Judy brings more than 10 years of software marketing experience to her role at Magaya. Prior to joining Magaya, Judy served as Director of Marketing for Mi9 Retail where she managed multiple successful projects and campaigns to grow revenue and increase profitability. Previous to Mi9 Retail, Judy held marketing management roles with technology companies including, Cipher, Total Defense, and CA Technologies. Judy holds a Bachelor of Business Administration in Marketing from Providence College.

Matthew Fotouhi

Chief Technology Officer, ACELYNK

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A creative and forward-thinking IT professional with more than 30 years of experience leading the production of client-focused software solutions, Matthew recently joined the Magaya team through the acquisition of ACELYNK. Matthew founded ACELYNK in 2011, where he was deeply involved in the technical aspects of building the industry-leading platform for customs compliance. Prior to founding ACELYNK, Matthew founded and grew a number of other successful technology companies.

Jose Javier Perez

Chief Technology Officer, Magaya

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Jose has been an integral part of the technical excellence of Magaya solutions since the company’s early days. Joining the company as a Software Developer in 2005, he later moved on to a Software Architect role before being promoted to Chief Technical Officer in 2019. Jose knows the software inside and out and is constantly focused on innovating and evolving the solutions to keep Magaya customers on the cutting edge of supply chain technology.

Virgil Ferreira

Chief Operating Officer, Rate Management

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With more than 15 years of experience in the logistics technology industry, Virgil brings a wealth of knowledge to his role. As Chief Operating Officer, Rate Management, Virgil is responsible for leading the execution of the Catapult strategy and shaping the company’s product vision to continue leading digitization in the shipping industry. He holds a Bachelor of Economics from Drew University.

David Luttrell

Chief Technology Officer, Rate Management

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David’s 15 years at Catapult have been spent working tirelessly on IT strategy and architecture, including management of a global team of highly qualified software engineers. With extensive experience in Agile technologies, operations management, and Software as a Service, David holds a Master of Science in Information Science and Technology from Missouri University of Science and Technology.

Gabriel T. Ruz Jr.

CO-FOUNDER and BOARD MEMBER

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One of the founding partners at Magaya, Gabriel made many of the company’s early sales. As a current Board Member, he continues to be involved in driving corporate revenue through new products, sales initiatives, alliances, and acquisitions. His keen entrepreneurial spirit and expertise in automation technology, international business, and management have been – and continue to be – integral to the company’s success since its inception in 2001. Gabriel holds a Bachelor of Business Administration and Management from Purdue University Global.

Luis Guerra

Chief Financial Officer

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With more than eight years of financial management experience in the Software as a Service industry, Luis leads the Finance & HR teams at Magaya. His leadership, strategic vision, and problem solving abilities make Luis a great addition to the management team at Magaya, where he has served as CFO since 2015. Luis holds a Bachelor’s Degree in Accounting & Finance and an MBA in Finance from the College of Business at Florida International University.

Mark Buman

CHIEF REVENUE OFFICER

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Mark brings more than 20 years of technology sales experience to his role as Chief Revenue Officer at Magaya. Prior to joining the acquisition team at Magaya, Mark served as SVP of Sales for IQMS Software and held leadership roles at HighJump and Infor. Mark brings to Magaya his experience in growing highly-effective enterprise sales teams coupled with a deep understanding of the supply chain, plus technical expertise with business software.