LOGISTICS TRACKING AND VISIBILITY
LiveTrack by Magaya
An out-of-the-box solution for automating your customer service, providing logistics tracking and visibility, as well as streamlining operational processes via a web portal or mobile device.
Provides your customers with access to real-time tracking when they download the free app, available on the App Store and Google Play!
INCREASES CUSTOMER VISIBILITY
Allows your customers to easily see information for a shipment as well as any documents attached to it such as the air waybill, cargo manifest, etc.
KEEPS CUSTOMERS INFORMED
Enables your customers to see the status of your pickup orders, warehouse receipts, cargo releases, shipments, and more.
NOTIFIES CUSTOMERS ON-THE-GO
Allows you to send notifications via the app to your customers’ smartphone, inbox, or smart-watch. Plus, you can set triggers for Magaya to send automatic tracking emails.
OPTIMIZES THE CUSTOMER EXPERIENCE
Optimizes customer service by providing customers with information on their cargo, inventory quantities, invoices, and more, 24 hours a day.
KEEPS DOCUMENTS IN ONE PLACE
Enables your customers to have all documents at their fingertips since you can attach Air Waybills, Bills of Lading, photographs, and more to transactions.
WP(JA) Uses Magaya LiveTrack to Boost Visibility and Delight Customers
“LiveTrack by Magaya is one of our key ingredients to success at WP(JA). Not only do our customers love the always-on visibility they gain from the mobile app, but it also has saved my team endless hours fielding customer service inquiries. It’s truly a win-win solution for all.”
Carter Gordon, Owner, WP(JA) International Freight Systems
Visibility for the Supply Chain Starts with LiveTrack by Magaya
Bring your customer experience to the next level with the power of mobile. With LiveTrack, you can easily reduce your number of customer service phone calls and emails by giving your customers the self-service access to information they’re looking for.