Important Information Regarding COVID-19

 

As the situation surrounding COVID-19 continues to evolve, we know it could be affecting your daily routine, activities, and interactions. We want to take this opportunity to assure you that we are here to serve you.

Starting March 16th, our employees are working remotely from their homes and are ready to serve you by phone or email.

Customer Support Services

Our Customer Support Services are available during the regular business hours — Monday-Friday 7 AM-8 PM and Saturday 8 AM-12 PM.

Professional Services

We have limited the ability for the Professional Services team to travel or perform on-site meetings with customers during this time. Any implementation, development, or other projects currently in process will continue as scheduled using remote tools and technology. Your project leader will contact you and provide instructions to connect remotely.

Sales and Account Management

Our Sales and Account Management teams are available to serve you by phone or email. If you need more information on how your employees can work remotely or how your customers can access information online, please contact us.

Product and Development

The continued advancement of our products will not stop during this time. Our Product and Development teams will continue to work on delivering new products and features.

We will continue to monitor the situation and will be in close communication with our customers and business partners.