VISIBILIDAD Y SEGUIMIENTO

LiveTrack

Una solución lista para usarse para la automatización de su servicio al cliente, que proporciona visibilidad y seguimiento, y agiliza los procesos operativos a través de un portal web o un dispositivo móvil.

SOLICITAR DEMO

DESCARGAR HOJA DE DATOS

Aplicación de rastreo y visibilidad LiveTrack de Magaya

CONFIGURACIÓN SENCILLA

Para comenzar, ¡todo lo que necesita hacer es descargar la aplicación gratuita, disponible en App Store y Google Play!

AUMENTA LA VISIBILIDAD

Consulte la información de un embarque, así como cualquier documento adjunto, como la guía aérea, el manifiesto de carga, etc.

LiveTrack mantiene a los clientes informados en una aplicación móvil

LE MANTIENE INFORMADO

Vea el estado de sus órdenes de recolección, recibos de almacén, liberaciones de carga, embarques y más.

OPTIMIZA LA EXPERIENCIA DEL CLIENTE

Optimice el servicio al cliente al proporcionar a sus clientes información sobre su carga, cantidades de inventario, facturas, etcétera, 24 horas al día.

ENVÍA NOTIFICACIONES

Reciba notificaciones a través de la aplicación en su smartphone, en su bandeja de entrada de correo electrónico o en su smart-watch. Además, puede configurar disparadores para que Magaya envíe correos electrónicos de seguimiento automático.

LiveTrack mantiene los documentos en un solo lugar

MANTENGA LOS DOCUMENTOS EN UN SOLO LUGAR

Adjunte a las transacciones documentos tales como guías aéreas, conocimientos de embarque, fotografías y más.

¿Desea obtener más información sobre cómo LiveTrack le permite ofrecer la experiencia conectada que sus clientes demandan?

Consulte nuestras preguntas frecuentes.

PREGUNTAS FRECUENTES SOBRE LIVETRACK

La visibilidad de la cadena de suministro comienza con LiveTrack

Lleve la experiencia de sus clientes al siguiente nivel con el poder de los dispositivos móviles. Con LiveTrack puede reducir el número de llamadas telefónicas y mensajes de correo electrónico de servicio al cliente fácilmente al brindar a sus clientes acceso de autoservicio a la información que están buscando.

SOLICITAR DEMO

Jesus David Rodriguez

CHIEF STRATEGY OFFICER, Co-Founder, and Board Member

CONNECT WITH JESUS ON LINKEDIN

As one of the founding partners, Jesus has devoted the last twenty years of his life to building Magaya into the successful enterprise it is today. Jesus has held several key leadership roles in the company, starting as President before moving on to Co-CEO, and now Chief Strategy Officer. His passion for engineering, customer service, and teamwork is infused in the Magaya culture and has contributed to the success of the company over the years. He holds a Bachelor of Mechanical Engineering and a Master of Computer Science from Technological University of Habana José Antonio Echeverría, Havana, Cuba.

Marie Etzler

Director of Technical and Educational Documentation

CONNECT WITH MARIE ON LINKEDIN

Marie has been a key member of the Magaya team since 2008, serving as Manager of Education and Communications before being promoted to Director of Technical and Educational Documentation in 2020. She is a talented writer, with her work being published in the Miami Herald, South Florida CEO Magazine, and other local and national publications. Prior to joining Magaya, Marie served as a writer and instructional designer for nearly a decade at several South Florida businesses. She holds a Bachelor of Arts in English Language and Literature from the University of South Florida as well as a Master of English from the University of South Carolina.

Judy Glynn

Vice President of Marketing

CONNECT WITH JUDY ON LINKEDIN

Judy brings more than 10 years of software marketing experience to her role at Magaya. Prior to joining Magaya, Judy served as Director of Marketing for Mi9 Retail where she managed multiple successful projects and campaigns to grow revenue and increase profitability. Previous to Mi9 Retail, Judy held marketing management roles with technology companies including, Cipher, Total Defense, and CA Technologies. Judy holds a Bachelor of Business Administration in Marketing from Providence College.

Matthew Fotouhi

Chief Technology Officer, ACELYNK

CONNECT WITH MATTHEW ON LINKEDIN

A creative and forward-thinking IT professional with more than 30 years of experience leading the production of client-focused software solutions, Matthew recently joined the Magaya team through the acquisition of ACELYNK. Matthew founded ACELYNK in 2011, where he was deeply involved in the technical aspects of building the industry-leading platform for customs compliance. Prior to founding ACELYNK, Matthew founded and grew a number of other successful technology companies.

Jose Javier Perez

Chief Technology Officer, Magaya

CONNECT WITH JOSE ON LINKEDIN

Jose has been an integral part of the technical excellence of Magaya solutions since the company’s early days. Joining the company as a Software Developer in 2005, he later moved on to a Software Architect role before being promoted to Chief Technical Officer in 2019. Jose knows the software inside and out and is constantly focused on innovating and evolving the solutions to keep Magaya customers on the cutting edge of supply chain technology.

Virgil Ferreira

Chief Operating Officer, Rate Management

CONNECT WITH VIRGIL ON LINKEDIN

With more than 15 years of experience in the logistics technology industry, Virgil brings a wealth of knowledge to his role. As Chief Operating Officer, Rate Management, Virgil is responsible for leading the execution of the Catapult strategy and shaping the company’s product vision to continue leading digitization in the shipping industry. He holds a Bachelor of Economics from Drew University.

David Luttrell

Chief Technology Officer, Rate Management

CONNECT WITH DAVID ON LINKEDIN

David’s 15 years at Catapult have been spent working tirelessly on IT strategy and architecture, including management of a global team of highly qualified software engineers. With extensive experience in Agile technologies, operations management, and Software as a Service, David holds a Master of Science in Information Science and Technology from Missouri University of Science and Technology.

Gabriel T. Ruz Jr.

CO-FOUNDER and BOARD MEMBER

CONNECT WITH GABRIEL ON LINKEDIN

One of the founding partners at Magaya, Gabriel made many of the company’s early sales. As a current Board Member, he continues to be involved in driving corporate revenue through new products, sales initiatives, alliances, and acquisitions. His keen entrepreneurial spirit and expertise in automation technology, international business, and management have been – and continue to be – integral to the company’s success since its inception in 2001. Gabriel holds a Bachelor of Business Administration and Management from Purdue University Global.

Luis Guerra

Chief Financial Officer

CONNECT WITH LUIS ON LINKEDIN

With more than eight years of financial management experience in the Software as a Service industry, Luis leads the Finance & HR teams at Magaya. His leadership, strategic vision, and problem solving abilities make Luis a great addition to the management team at Magaya, where he has served as CFO since 2015. Luis holds a Bachelor’s Degree in Accounting & Finance and an MBA in Finance from the College of Business at Florida International University.

Mark Buman

CHIEF REVENUE OFFICER

CONNECT WITH MARK ON LINKEDIN

Mark brings more than 20 years of technology sales experience to his role as Chief Revenue Officer at Magaya. Prior to joining the acquisition team at Magaya, Mark served as SVP of Sales for IQMS Software and held leadership roles at HighJump and Infor. Mark brings to Magaya his experience in growing highly-effective enterprise sales teams coupled with a deep understanding of the supply chain, plus technical expertise with business software.