RBI USA Customs Service LLC Selects Magaya Customs Compliance to Support Transition and Modernize Operations

Feb 11, 2026 | Press Release

MIAMI, FL – February 11, 2026 – Magaya Corporation, the leading freight management platform for freight forwarders and customs brokers, today announced that RBI USA Customs Service LLC, a North Carolina-based customs brokerage, has gone live on Magaya Customs Compliance as part of an effort to modernize operations and find a long-term technology partner with a clear path for ongoing improvement and innovation.

RBI USA began evaluating new ABI software as its SmartBorder platform approached its end of life. The team sought a long-term partner with a commitment to innovation, deep expertise in customs compliance, and the ability to support brokers through ongoing regulatory change. After careful consideration, RBI selected Magaya for its modern platform, continuous product evolution, and hands-on implementation support.

“Finding the right partner during a system transition is critical,” said Reggie Bousquet, President at RBI USA. “We were looking for more than a one-for-one replacement. We wanted a solution that continues to evolve with the industry, backed by a team that truly understands customs compliance. The level of support that we received throughout the transition made the switch fast and easy, and gave us the utmost confidence that we made the right choice with Magaya.”

With Magaya Customs Compliance, RBI USA gains access to a modern, web-based ABI platform designed to help brokers stay compliant, reduce manual work, and adapt quickly as regulations change. Magaya’s implementation team worked closely with RBI to ensure a smooth transition and provide guidance beyond the technical setup.

Key capabilities supporting RBI’s operations include:

  • Proactive regulatory updates, applied automatically to help users stay current with evolving tariffs and trade rules
  • AI-powered capabilities that support faster research, data validation, and decision-making, reducing time spent on repetitive or high-effort tasks
  • Built-in validation and error prevention, reducing the risk of filing issues and rework
  • Automation for complex entry scenarios, helping brokers handle high-volume and high-complexity filings more efficiently
  • Expert compliance support, with access to Magaya specialists who understand both the software and the regulatory environment

“Customs brokers are navigating a truly remarkable pace of change, and in the midst of regulatory uncertainty, many are also being forced to rethink their technology choices,” said Mark Buman, Chief Revenue Officer at Magaya. “RBI’s decision reflects a growing demand for platforms that move as fast as the market does. We’re proud to support RBI USA with technology that evolves alongside regulations, backed by a team that is deeply invested in our customers’ success.”

By going live on Magaya Customs Compliance, RBI USA is positioned to operate more efficiently, maintain compliance with confidence, and build on a technology foundation designed for long-term growth.

 

About Magaya

Magaya is the number one freight management platform for logistics service providers, Moving Freight Forward with a Digital Freight Platform that optimizes the entire origin-to-destination supply chain through flexible, interoperable, and modular cloud-based software. Whether used together as an integrated suite or independently, Magaya solutions enable businesses of all sizes to simplify complex logistics processes, enhance the customer experience, and grow revenues alongside profits. At Magaya, we are passionately devoted to our customers’ success and don’t hesitate to go the extra mile. Visit www.magaya.com to learn more.